About This Privacy Policy

This policy sets out the way in which Emirates Hospitals Group (“we” and “us”) will collect and process information that you provide to us or which we collect from you via this Website. By visiting this Website, you are accepting and consenting to this policy and the Terms of Use.

Information We May Collect From You

There are two types of information that we may collect and process when you visit this Website:

  • Information you give to us. Including your name, address, email address, phone number, and other information that you provide when you are filling in forms on this Website, corresponding with us or participating in social media.
  • Information we collect about you automatically
    • Technical information. Including the Internet protocol address used to connect your computer to the internet, your login information, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform
    • Information about your visit. Including clickstream to, through, and from our site (including date and time), the information you viewed, search terms, page response times, download errors and length of visits.

Use Of Cookies

A cookie is a small file of letters and numbers that we store on your browser or hard drive. Cookies contain information that is transferred to your hard drive. We use cookies for the proper operation of the Website (e.g. to enable you to log into secure areas of the Website or to book services), to perform analytics (e.g. recognize and count visitors to our Website and to understand how they use it to enable us to help us improve the Website generally) and to recognize you when you return to our Website (enabling us to personalize our content for you and remember your preferences).

We also use advertising cookies. These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We will also share this information with our advertising service providers who will use it to present you with advertising from us on other websites that you visit.

Use Of The Information We Collect

      1. Information you give to us.

We use this information to provide you with information, products, and services that you request from us, to provide you with information about products or services we feel may interest you and to ensure that our Website content is presented in the most effective manner for you.

      1. Information we collect about you.

We use this information to administer our site and for internal operations, including troubleshooting, data analysis, testing, statistical purposes, and security purposes, to improve our site to ensure that content is presented in the most effective manner for you, to allow you to participate in interactive features of our service, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and to make suggestions and recommendations to you and other users of our site about information, products or services that may interest you or them.

Collection Of Information From Minors

Except as otherwise indicated, we do not knowingly or intentionally collect personal information from children under 18 (Gregorian) years of age. The content of our Website is directed at adults. If you are under the age of 18, please consult a parent or guardian for help in using this website.


Content on this website is the copyright of We unless otherwise stated. Where copyright applies, visitors can download material for private research, study or in-house use only. This is subject to material being reproduced accurately and not used in a misleading context. Visitors must not copy, distribute, or publish any material from this website. Any other use of copyright material requires the formal permission of We.

Permission to reproduce We copyright material does not extend to any material on this site which is identified as being the copyright of a third party. Authorization to reproduce such material must be obtained from the holders of the copyright concerned.

Information specifically for patients and families has been reviewed for accuracy, but we hold no responsibility for alterations made thereafter without our consent.


We have taken every care to ensure that the information contained in this website is accurate, complete and kept up-to-date. However, medical knowledge is constantly changing and we cannot guarantee that all of the information is accurate and consistent with current practice.


We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption, or damage to your data or your computer system that may occur while using material derived from this website.


Links from this site to other websites are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply a lack of endorsement.


Questions, comments, and requests regarding this privacy policy are welcomed, please visit our Contact page to get in touch.